Data security

Wimbet Privacy Policy — How We Protect Your Data

The security of your personal data is our highest priority. In this Privacy Policy, we clearly explain what information we collect, why we collect it, and how we keep it protected.

Last Updated: 1 January 2026 Applicable: Bangladesh & Approved Regions

Our core commitment to data protection

Every commitment we make, we follow through on

End-to-End Encryption

All your data is secured with 256-bit SSL encryption. Every step, from login to payment, is handled through encrypted channels.

Not sold to third parties

Wimbet never sells your personal data to third parties. Your information is used solely for the purpose of providing our services.

Minimal Data Collection

We only collect information that is strictly necessary to provide our services. We don't ask for more than we need.

Your data, in your control

You have the right to view, correct, or request deletion of your data at any time.

Regular security audits

Wimbet's systems are regularly audited by independent security experts. Any vulnerabilities identified are resolved immediately.

Immediate Incident Notification

In the event of a data breach, affected members will be notified within 72 hours and appropriate action will be taken.


Your privacy is our responsibility. By creating an account with Wimbet, you consent to this Privacy Policy. We will notify you in advance of any changes.

1Introduction

Wimbet ("we", "us", "platform") places the highest importance on your privacy. This Privacy Policy ("Policy") describes how we collect, use, store, and protect your personal data.

This policy applies to all Wimbet services, websites, and mobile applications. By using any Wimbet service, you are considered to have accepted this policy.

We comply with applicable data protection laws in Bangladesh and international standards. Our commitment to safeguarding your data is not a formality — it is reflected in everything we do, every day.

2What information we collect

Wimbet collects two types of data — what you provide directly, and what is automatically generated as you use the service.

Information provided directly

Data type Example When it is collected
Identity Information Name, date of birth, gender At the time of registration
Contact information Mobile number, email At the time of registration
Proof of Identity National ID, Passport During KYC verification
Financial Information Mobile Banking Number At the time of payment
Communication History Support Chat Messages When seeking support

Automatically collected data

IP address Device Type Browser Information Session Duration Clicks & navigation Cookie Data

This automatically collected data is used to improve service quality and ensure security. It is not our intention to identify you personally through this information.

3Data Collection Methods

Wimbet collects your information through the following methods:

  • Registration form: Information you provide when opening an account.
  • KYC Process: Documents submitted for identity verification.
  • Payment Transactions: Financial information collected during deposits and withdrawals.
  • Support contact: When you contact us via live chat or email.
  • Website usage: Through cookies and tracking technologies.
  • Mobile app: Device-related information collected while using the app.
We will never ask for information over the phone or through unauthorized channels. If anyone claims to be a Wimbet staff member and asks for your password or OTP, it is fraud.

4Purpose of Data Use

Wimbet uses your data for the following purposes:

Service delivery & operations

  • Account Creation & Management
  • Processing Betting Transactions
  • Processing deposits and withdrawals
  • Awarding bonuses and rewards
  • Providing customer support

Security & Compliance

  • Fraud & anti-money laundering prevention
  • Identity verification (KYC)
  • Meeting Legal Obligations
  • Detecting suspicious activity

Service improvement

  • Platform performance analysis
  • Improving user experience
  • Sending relevant offers and promotions (based on consent)
  • Testing & Implementing New Features
Please note: You can opt out of marketing communications at any time — simply update your account settings or get in touch with our support team.

5Data Sharing Policy

Wimbet does not sell your data. However, it may be shared in the following limited circumstances:

Service Provider Partners

Minimal data may be shared with trusted technology partners for payment processing, IT infrastructure, and customer support. These partners are bound by strict confidentiality agreements.

Legal obligations

Data may be disclosed when required by a court order, government regulatory body, or lawful investigation. In such cases, we provide only what is specifically requested.

Business Restructuring

In the event of a business merger or acquisition involving Wimbet, data may be transferred. The acquiring entity will be bound by the same privacy policy.

Any data sharing beyond the above will only occur with your explicit consent.

6Cookie Policy

Wimbet uses cookies and similar technologies to improve its services. Cookies are small files stored in your browser.

Cookies We Use

Cookie type Purpose Duration
Essential Cookies Maintaining login sessions & security Until End of Session
Functional Cookies Remembering language & preferences 1 year
Analytics Cookies Site Usage Statistics 2 Years
Marketing cookies Showing relevant offers 30 days

You can disable cookies through your browser settings, though doing so may limit certain features.

7Data Retention Period

Wimbet retains your data in accordance with the following policies:

  • Active Account: All data is retained for as long as the account remains active.
  • After account closure: Retained for a minimum of 5 years due to legal obligations.
  • Transaction records: 7 years, as required by financial regulatory authorities.
  • Support Conversations: 2 years after account closure.
  • Cookie Data: Based on individual cookie expiry periods.

Once the retention period expires, data is securely deleted or formally anonymised.

8Your Rights

As a Wimbet member, you have the following rights, and we are committed to upholding each of them:

Right to access dataYou may request to know what data we hold about you.
Right to RectificationYou may request corrections to any inaccurate or incomplete information.
Right to erasureYou may request deletion of your data unless retention is required by law.
Right to object to processingYou can object to the processing of your data for specific purposes.

To exercise any of these rights privacy@wimbet.biz. We will respond within 30 days.

9Children's privacy

Wimbet does not serve individuals under 18 years of age in any capacity, nor does it collect their data. Age verification is mandatory at the time of registration.

If a parent or guardian discovers that their child has created a Wimbet account without permission, please notify us immediately. We will close the account and delete all associated data.

10Policy changes

Wimbet may update this Privacy Policy at any time. For significant changes:

  • A notice will be published on the site
  • You will be notified via your registered email or SMS
  • The date of any change will be updated at the top of the page

Continued use of the service after any changes constitutes your acceptance of the updated policy. If you object to any change, you may close your account.

11Contact us

For any privacy-related questions, complaints, or to exercise your rights, please contact us:

Privacy email
privacy@wimbet.biz
General Support
support@wimbet.biz
Response Time: Usually within 48 hours, and no later than 30 days.

This Privacy Policy was last updated on 1 January 2026.


Get started safely

Your data is safe — join Wimbet today

Your privacy is fully protected at Wimbet. Register with confidence and enjoy the best betting experience in Bangladesh.

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